Embassy of Belgium in the United Kingdom
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Job vacancy

Receptionist/Telephone operator (m/f)

The Embassy of Belgium in London is hiring a customer friendly, full-time employee to join its locally hired consular team.

The initial contract will run for 12 months.

Application Deadline: 30.09.21

Job Description:

  • Welcome the visitors and ask them about the purpose of their visit
  • Provide initial information
  • Receive or issue, if necessary, the basic documents
  • Register the arrivals and departures of visitors and provide them with badges
  • Direct/guide the visitors to the adequate rooms
  • Process taxi courier requests
  • Sign deliveries, warn and/or transmit them to the addressees
  • Answer calls and ask about the purpose of the call
  • Provide initial information by phone
  • Transfer the calls to the persons concerned or, in case of an absence, to another employee
  • Record a message accurately
  • Update the telephone list of contacts of the post in Brussels, partner organisations, embassy staff, …)
  • Switch on or off the telephone system or the answering machine
  • Handling incoming & outgoing mail

Salary scale:

Gross salary 2.260,00 £; London weighting £290, lunch allowance £66.


  • Thorough knowledge of oral Dutch, French and English;
  • Written knowledge of the Belgian national languages is considered a bonus;
  • Excellent communication skills;
  • Proficient with Microsoft Word, Excel, Outlook, Power Point and online meeting platforms;
  • Previous experience considered a bonus;
  • Candidates have to submit proof of (pre)settled status in the UK.

How to apply:

  1. Send your complete CV and a detailed motivation letter by email only to London@diplobel.fed.be
  2. Not later than 30.09.21
  3. Subject line: CANDIDACY Receptionist/Telephone operator  
  4. The selection of the candidates will be done in a first phase on the basis of the submitted application file. The most suitable candidates will be invited for an interview on a date to be determined later.